sav@suteau-anver.com
Suteau-Anver after-sales support : machine servicing for flexible material cutting machines
A machine is only as valuable as the after-sales support behind it. For over 75 years, Suteau-Anver has built its reputation not only on the quality of its machines, but on the reliability of its technical assistance and machine servicing — ensuring that every installation performs at its full potential, day after day, year after year.
A machine needs to be serviced, maintained and, sometimes, despite its reliability, repaired.
Our after-sales manager is the person to contact for all of these needs. After an initial diagnosis by phone, the best course of action is set so that our customers’ production can restart immediately and downtime is kept to a minimum.
Our after-sales service
p>Suteau-Anver provides a complete after-sales support offer covering every stage of the machine lifecycle — from initial commissioning through to long-term preventive maintenance and emergency troubleshooting.
Personalised commissioning and operator training. Every Suteau-Anver machine — whether designed and built in-house or distributed from a trusted partner — is commissioned on-site by technicians specifically trained in your industry. Whether you produce leather goods, footwear, foam components or composite panels, our technicians speak your language and understand your production constraints before they arrive on site.
On-site intervention and troubleshooting. When a production stop occurs, Suteau-Anver’s customer support team responds rapidly — with direct access to our own engineers and technicians for diagnosis, on-site intervention and machine repair. Remote diagnosis is available on equipped machines, significantly reducing intervention times and minimising production downtime.
Spare parts in permanent stock. A comprehensive range of spare parts — for Suteau-Anver machines and for all distributed partner brands including CAMOGA, OMAC, GALLI, FECKEN-KIRFEL, FRATELLI ALBERTI, ARES / SM-ZANETTI, MARTIN GROUP and others — is held in permanent stock for immediate dispatch. Spare parts enquiries are handled directly at achats@suteau-anver.com with a commitment to maximum responsiveness.
Preventive maintenance programmes. Suteau-Anver offers structured preventive maintenance programmes adapted to each machine type and production intensity — reducing the risk of unplanned stops and extending machine service life.
Remote maintenance. Select Suteau-Anver machines are equipped with remote maintenance capability — enabling our engineers to diagnose and in many cases resolve technical issues without physical on-site intervention, minimising production disruption.
Present in over 40 countries, Suteau-Anver’s after-sales support network is built on a simple principle: the machine you buy must produce at the level you expect, for as long as you need it.
Why preventive maintenance?
Repairing means reacting. Maintaining means staying in control!
Do you own one or more SUTEAU-ANVER presses?
We offer an annual inspection to extend the life of your equipment, reduce the likelihood of failure and lower the budget allocated to maintenance.
Our commitments
A reliable partner at every stage of your industrial project
Our teams are committed to responding quickly and implementing appropriate solutions as promptly as possible, whether for a request for assistance, parts, or expertise.
Our technicians and partners possess proven know-how across all our equipment. Each intervention is carried out with rigor and technical mastery.
We analyze every situation with precision to propose the most relevant, durable, and economically optimized solution.
Our priority: ensuring the continuity of your operations and optimizing the lifespan of your equipment.